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Moneylife Digital Team 07 February 2011
The Committee constituted in June last year to review the existing system of customer service and grievance redressal in the banking system is expected to release its report soon Small and retail borrowers of banks, who have been bearing inordinate delays in getting their grievances redressed...

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Moneylife Digital Team 29 December 2010
The home owner's obligation to pay the loan is deferred until the owner/annuitant dies and then the home is either sold by the bank or the legal heirs reclaim the property by repaying the interest portion only, because the principal or amount equal to the purchase price will be returned by SUD...

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Moneylife Digital Team 28 December 2010
Mobile technology will make banking services accessible to very small habitations where setting up a branch is unfeasible, according to Dun & Bradstreet Business information provider Dun & Bradstreet (D&B) says it expects mobile technology to drive the next leg of banking sector growth, which...

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Moneylife Digital Team 24 November 2010
How does IMPS work? What is the limit for funds transfer? Would a customer require a type of mobile phone to use this service? How secure is the service? Here are answers to some of these much-asked questions On Monday, the National Payments Corporation of India (NPCI) launched the instant...

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Yogesh Sapkale Yogesh Sapkale 22 November 2010
The interbank mobile payment service enables bank customers to make most payments using their mobile phone handsets. Seven banks have adopted the system and several more are joining up   The National Payments Corporation of India (NPCI) on Monday launched its much-awaited interbank...

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Moneylife Digital Team 06 September 2010
The lender’s Net banking site has been down since yesterday, leaving a number of customers feeling completely helpless, that too when a strike call has been given by labour unions tomorrow The Net banking facility from HDFC Bank Ltd is down since yesterday, due to 'maintenance related'...

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Khandelwal Committee suggests changes in HR practices of public sector banks Public sector banks (PSBs) seem to be facing a human resource (HR) crisis, with almost half the top management retiring in the next two years and no identifiable talent to replace them. The system faces a high degree...

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Moneylife Digital Team 17 June 2010
How often have you found yourself at the receiving end of shoddy service from your bank and felt powerless? Believe it or not, there exists an efficient grievance redressal system for banking services in the country. Moneylife invited senior banking professionals to throw light on the various...

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Moneylife Digital Team 17 June 2010
On 15 May 2010, Moneylife Foundation held an interactive workshop on banking services. Mr Kaza Sudhakar talked at length about the rights and responsibilities of a consumer of banking services. He highlighted the numerous ways in which bank customers can be harassed. At the same time, he...

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Moneylife Digital Team 17 June 2010
On 15 May 2010, Moneylife Foundation held an interactive workshop on banking services. The Moneylife Foundation workshop on banking services, held at the Moneylife Knowledge Centre in mid-May, brought together Banking Ombudsman, OP Aggarwal, the chief general manager RBI and a packed audience...

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BG Baliga 22 February 2010
Banks are refusing to show details of gross interest and tax deducted as separate entries in the passbooks of fixed deposit-holders. This amounts to short-changing customers, finds one of our readers, BG Baliga Core banking has conferred many benefits on customers and the banking system, but...

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RBI says the waiver of pre-payment penalty is applicable only for home loans carrying floating rate of interest. Why are borrowers who had obtained home loans on fixed interest basis being left out?   he Reserve Bank of India (RBI) has, through a circular dated 5 June 2012, finally...

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