CONSUMER INTEREST


Moneylife Digital Team 19 June 2025
Air India's chief executive officer and managing director (CEO&MD) Campbell Wilson has addressed passengers directly in the aftermath of the tragic crash of Flight AI171, which claimed the lives of 241 passengers and crew as well as 34 people on the ground. In an email, he says the airline has...

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Shirish Shanbhag 19 June 2025
Cooperative housing societies (CHS) are meant to function as democratic, transparent and rule-bound collectives, but problems often arise due to poor understanding or misinterpretation of the bye-laws. Whether it is the calculation of maintenance charges, issuing share certificates or dealing...

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India’s aviation sector is, once again, battling fierce headwinds and, this time, the centre of the storm is Air India. If you have been reading news reports over the past week, it is no longer about the one horrific crash of Air India’s flight AI171 from Ahmedabad to London on 12th June. A...

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Moneylife Digital Team 18 June 2025
Market regulator Securities and Exchange Board of India (SEBI) has imposed a penalty of Rs50 lakh on Royal Twinkle Star Club Pvt Ltd (RTSCPL) (noticee 1) and its key officials, Omprakash Basantlal Goenka (noticee 2), Prakash Ganpat Utekar (noticee 3), Venkatraman Natrajan (noticee 4), and...

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Moneylife Digital Team 18 June 2025
In a major move aimed at making highway travel more seamless and economical for private vehicle owners, Union minister for road transport and highways Nitin Gadkari on Wednesday announced the launch of a FASTag-based annual pass priced at Rs3,000, effective 15 August 2025.   Describing the...

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Moneylife Digital Team 17 June 2025
India's civil aviation sector is grappling with a wave of flight-related incidents this week, including a major schedule disruption for Air India and two alarming episodes involving IndiGo flights. So far, on Tuesday, Air India has cancelled its flights between Ahmedabad and London, London and...

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Moneylife Digital Team 17 June 2025
The Telecom Regulatory Authority of India (TRAI) has launched a pilot project to introduce a digital consent management system aimed at curbing spam communications, particularly in the banking sector. The move comes in collaboration with the Reserve Bank of India (RBI) and select banks, as part...

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Moneylife Digital Team 16 June 2025
In another troubling incident involving Air India’s Boeing 787-8 Dreamliner fleet, a Delhi-bound flight was forced to return to Hong Kong shortly after take-off on Monday following a suspected technical malfunction. The flight — AI315 — safely landed back at Hong Kong International Airport just...

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Moneylife Digital Team 13 June 2025
Just when vehicle owners thought they were done with compliance fatigue—having paid for smart number plates and e-registrations—they now find themselves staring at yet another bureaucratic hurdle: know-your-vehicle (KYV) verification. Rolled out quietly but enforced stringently since August...

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Ambareesh Baliga, a veteran investment adviser with nearly four decades of experience in India’s stock markets, finds himself in a frustrating battle, not with market volatility, but with cyber fraud and bureaucratic indifference.   Mr Baliga recently revealed through a post on the social...

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Moneylife Digital Team 13 June 2025
Israel launched a series of coordinated airstrikes across multiple Iranian cities in the early hours of Friday, dramatically escalating long-simmering hostilities into a full-blown military conflict. The attack, aimed primarily at Iran’s nuclear infrastructure, claimed the lives of several...

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Moneylife Digital Team 13 June 2025
In what is being called one of the gravest aviation tragedies in recent Indian history, an Air India Boeing 787-8 Dreamliner crashed minutes after taking off from Ahmedabad on Thursday, killing at least 265 people including Gujarat's former chief minister (CM) Vijay Rupani and the family of and...

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Moneylife Digital Team 13 June 2025
The Reserve Bank of India (RBI) has issued fresh guidelines aimed at easing the process of know-your-customer (KYC) updates, especially for accounts linked to government benefit transfers such as Pradhan Mantri Jan Dhan Yojana (PMJDY) and direct benefit transfer (DBT). However, RBI circular,...

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Moneylife Digital Team 12 June 2025
In a move aimed at reducing power consumption and promoting energy efficiency, the Indian government is set to enforce new rules that will limit the operational temperature range of air conditioners (ACs) across the country. Earlier this week, Union minister for housing and urban affairs...

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Shirish Shanbhag 12 June 2025
Week after week, we receive a steady stream of questions from cooperative housing society (CHS/the Society) members who are grappling with the complexities of society management—be it redevelopment, maintenance charges, or annual general meetings. While the Maharashtra Cooperative Societies Act...

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Giti Pratap (Bar  and   Bench) 10 June 2025
A consumer court in Mumbai recently remarked that if non-vegetarian food hurts one's religious sentiments, one always has the option to order food from restaurants that serve exclusively vegetarian food. (Gargi Prakash Joshi & Anr. v. Wow Momos Foods Private Limited)   A Bench of the Mumbai...

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Moneylife Digital Team 09 June 2025
In a significant consumer protection ruling, the national consumer disputes redressal commission (NCDRC) has directed Reliance General Insurance Company Ltd to pay Rs15 lakh to a Himachal Pradesh woman who lost her husband in a road accident, along with 9% interest per annum (pa), Rs20,000 as...

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Moneylife Digital Team 09 June 2025
India has taken a major leap in modernising its postal and address infrastructure with the launch of two innovative web platforms by the department of posts (DoP) under the Union ministry of communications: ‘Know Your DIGIPIN’ and ‘Know Your PIN Code’. These applications are designed to enhance...

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Despite multiple warnings and committee recommendations, the Reserve Bank of India (RBI) continues to evade the core issue: issuing clear, enforceable directions to banks on resolving the continued harassment of customers over know-your-customer (KYC) updates and arbitrary account...

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Moneylife Digital Team 06 June 2025
India’s top-15 banks earned a staggering Rs21,773 crore in commissions from selling life insurance, mutual funds and other financial products in FY23–24 — much of it by promoting schemes from their own group companies. In the case of Kotak Mahindra Bank, 100% of the life insurance commissions...

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