CONSUMER ISSUES


Moneylife Digital Team 27 April 2021
The National Consumer Disputes Redressal Commission (NCDRC) has granted relief to a Kerala-based hospital and its doctor who performed laparoscopic appendectomy surgery on a patient suffering from acute appendicitis after noting that the doctor made the correct diagnosis and treated the...

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Moneylife Digital Team 26 April 2021
An administrator (admin) of a WhatsApp group cannot be held liable for any objectionable content posted by a member of the group, unless it is shown that there was a 'common intention' or 'pre-arranged plan' to act in concert between the two, rules the Bombay High Court.    While...

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No, this Moneylife article is not about money, but certainly about life! Well, I guess it is a bit about money, too, because we consumers spend the money, right?   Wherever you go to get some goods or service, you will find unwritten rules about how your needs should be met....

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Moneylife Digital Team 23 April 2021
The Reserve Bank of India (RBI) on Friday imposed restrictions on American Express Banking Corporation and Diners Club International Ltd from on-boarding new domestic customers onto their card networks from 1 May 2021 for failing to comply with RBI's directions on storage of payment system...

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No, I am not going to rant about the incessant, and probably largely unnecessary, demands for repeated verification of know-your-customer (KYC) that banks demand from us.    Many of us have faced the same irritation year in and year out.    You have maintained your modest...

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India's insurance sector regulator has directed general and health insurance companies to take action against hospitals if they don't provide cashless facility for COVID-19 claims.   In a circular, the Insurance Regulatory and Development Authority of India (IRDAI) told the insurers...

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Moneylife Digital Team 22 April 2021
The Reserve Bank of India (RBI) on Thursday cancelled banking licence of Maharashtra-based Bhagyodaya Friends Urban Co-operative Bank Ltd for failing to garner adequate capital and with no prospects of earning for the lender. Almost 98% of the customers and depositors of Bhagyodaya Friends...

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Moneylife Digital Team 22 April 2021
Several WhatsApp users have been receiving an app update link on their phones (and many have even unsuspectingly forwarded the link) which claims that it can turn the WhatsApp theme from its trademark green colour to pink and promises of additional features.    However, experts say,...

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Moneylife Digital Team 22 April 2021
The country’s largest lender, State Bank of India (SBI) has warned people about fraudsters, who are posing as staff of SBI Loan Finance Ltd and offering loans only to defraud them.    SBI has issued an alert on Twitter, stating that it is not associated with any such organisations and...

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On 10thApril, The Times of India published a report to say that major banks, including State Bank of India (SBI), Bank of Baroda, Bank of India and HDFC Bank, had moved the Supreme Court (SC) of India to recall its six-year old judgement of 2015, which had ordered banks to provide certain...

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The Delhi High Court on Thursday declined to set aside the Competition Commission of India (CCI) order calling for an investigation into allegations of abuse of dominance levelled against WhatsApp in connection with its privacy policy.   A single bench of Justice Navin Chawla said it...

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TruthInAdvertising.org 22 April 2021
It’s an open secret in the plastics industry that recycling plastic generally doesn’t work. Yet consumers drop plastic products in the recycling bin every day. Why? Because the plastics industry convinced them that they can keep plastic out of landfills.   According to an

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From Thursday until May 15, banks in Uttar Pradesh will be open for customers for only four hours on working days.   The banks will be open from 10 a.m. to 2 p.m.   A decision to this effect was taken in view of the surge in Covid cases at a meeting of the State Level Bankers...

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Subhash Narayan (IANS) 22 April 2021
Petrol and diesel prices may increase soon at the end of the ongoing Assembly elections with oil companies looking to raise the retail price of the two auto fuels between Rs2 and Rs3 per litre in phases and make up for the losses they incurred by keeping the prices at artificially low levels...

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Moneylife Digital Team 21 April 2021
Liases Foras, a non-broking real estate research and analytics company has  launched a digital product called ‘Property Science’, an automated online comprehensive property valuation and analytics portal. The portal has been designed to help people in their buying and selling decisions and...

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Jubilant Foodworks that owns the master franchise for Domino's Pizza in India on Tuesday said that although it experienced an information security incident, no financial data like credit card details of its users in the country were leaked on the Dark Web.   On Sunday, Alon Gal who is...

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More urban Indians are facing payment app frauds (24 per cent), identity thefts (20 per cent) and payment card frauds (18 per cent) than ever before during the pandemic, a new report said on Tuesday.   Payment-related frauds are the most common forms of breaches suffered by people,...

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The Supreme Court on Monday sought response from Centre and states on a plea seeking permanent ban on all unauthorised production, and companies and individuals carrying out illegal adulterated honey business.   The plea, filed by the Anti-Corruption Council of India Trust, through...

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Moneylife Digital Team 15 April 2021
In a small relief to the common man in a covid-struck difficult year, the penalty for non-maintenance of the minimum balance in a post office savings account has been reduced by half. As per a notification issued by the Ministry of Finance, the fee levied for non-maintenance of minimum...

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As artificial intelligence (Ai) technology gets all-pervasive, the European Union is considering a ban on the use of AI for mass surveillance and social credit scores, among other applications.   The leaked draft proposal, first reported by Politico and is expected to be made official...

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