CONSUMER ISSUES


Moneylife Digital Team 20 February 2026
The Gurugram zonal office of the directorate of enforcement (ED) has provisionally attached immovable properties valued at about ₹82 crore in connection with an alleged large-scale real estate fraud linked to the commercial project 'Ansal Hub-83' in Gurugram's Sector-83.   The action has been...

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How long does it take for a regulator in India to respond to bad practices? The answer: A staggering two decades of responding to alarms with pointless tinkering and directions.   On 11 February 2026, the Reserve Bank of India (RBI), finally, released the Commercial Banks – Responsible...

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The India AI Impact Summit 2026 brought together political leaders, technology chiefs and policy-makers at a moment many believe will shape the next chapter of human progress. The mood was forward-looking, even optimistic — but not without caution.   At the heart of the conversation was a...

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Moneylife Digital Team 19 February 2026
The Supreme Court has asked the food safety and standards authority of India (FSSAI) to examine whether packaged food products high in sugar, salt and saturated fat should carry mandatory front-of-package warning labels, observing that regulatory steps of this nature are closely linked to...

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Shirish Shanbhag 19 February 2026
In a cooperative housing society (CHS/the Society), disputes often arise not from major financial decisions but from everyday governance issues such as how committee members are selected, whether common areas are being misused or whether CHS are demanding charges that may not be legally...

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Bar  and   Bench 18 February 2026
The Allahabad High Court recently emphasized that there cannot be any discrimination or high handedness in the freezing of bank accounts on the instructions of investigating agencies (Tarkeswar Tiwari v State of Uttar Pradesh and 6 Others).   A Division Bench of Justice Atul Sreedharan and...

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KBS Sidhu 17 February 2026
Consumer Forum Issues Bailable Warrant Against Ola Electric CEO   A bailable warrant from a district consumer forum against the founder of a freshly listed “new-age” unicorn is not a routine event. It is therefore important to state the fact plainly: the District Consumer Disputes Redressal...

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Moneylife Digital Team 17 February 2026
Banks across India have collected ₹28,495 crore over the past five years as penal charges from customers for not maintaining the prescribed minimum balance in savings accounts, according to the Fourth Report of the Lok Sabha Committee on Petitions tabled on 17 December 2025.   The report,...

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SN Thyagarajan (Bar  and   Bench) 13 February 2026
The Competition Commission of India (CCI) has imposed a penalty of ₹27.38 crore on Intel Corporation for abusing its dominant position in the market for boxed microprocessors for desktop PCs in India.   The Commission held that Intel’s India-specific warranty policy - in force from April 25,...

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For years, we were told not to click suspicious links. Don’t share one-time passcodes (OTPs). Don’t trust unknown callers. I also keep suggesting the same repeatedly. That advice still stands. However, with the ever-evolving cyberspace and the crimes it enables, it is no longer enough.   A...

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Moneylife Digital Team 12 February 2026
In a significant ruling that revisits the scope of a bank’s responsibility in locker theft cases, the national consumer disputes redressal commission (NCDRC) has held the Central Bank of India liable for deficiency in service over a 2016 burglary at its Bagdogra branch, but sharply reduced the...

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Shirish Shanbhag 12 February 2026
Managing a cooperative housing society (CHS/the Society) involves strict adherence to procedures laid down under the respective state’s cooperative societies act and the model bye-laws. However, delays, lack of transparency and procedural lapses by the CHS managing committees often leave...

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Moneylife Digital Team 12 February 2026
In a significant move aimed at cleaning up the way banks market and sell financial products, Reserve Bank of India (RBI) has proposed a sweeping overhaul of rules governing advertising, telemarketing and third-party product sales. If mis-selling is established, RBI says banks must refund the...

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Debayan Roy (Bar  and   Bench) 12 February 2026
The Supreme Court on Thursday took a critical view of the functioning of real estate regulatory authorities, observing that they should be abolished as they only aid builders (State of Himachal Pradesh vs Naresh Sharma).   A Bench of Chief Justice of India (CJI) Surya Kant and Justice...

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Moneylife Digital Team 11 February 2026
Shopping complexes, malls and retailers cannot make it mandatory for customers to share their mobile numbers at the time of billing or entry and that such details should not be collected without express consent, the government reiterated in the Lok Sabha.   Responding to an unstarred question...

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Moneylife Digital Team 11 February 2026
Despite regulatory action and a Delhi High Court ruling prohibiting mandatory service charges, 59% of consumers who visited air-conditioned restaurants in the past month say they paid the levy, according to a new survey released by LocalCircles.    The findings indicate that enforcement...

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Moneylife Digital Team 11 February 2026
In a significant ruling clarifying the scope of membership rights in co-operative housing societies, the Bombay High Court (HC) has held that ownership of a basement or parking space, even if backed by a registered sale deed, does not entitle a person to membership of a cooperative housing...

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Those born after the turn of the millennium are largely unaware that India once possessed a vibrant, fierce consumer movement. In the 1960s and 1970s, a time that was defined by scarcity, black-marketing and a dysfunctional public distribution, nine women founded the Consumer Guidance Society...

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Moneylife Digital Team 10 February 2026
The central consumer protection authority (CCPA) has imposed monetary penalties and ordered refunds against restaurants that automatically added a service charge to customer bills, declaring the practice illegal and an unfair trade practice under consumer law. In a suo motu action following...

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Moneylife Digital Team 10 February 2026
As New Delhi braces to host the India AI Summit next week, the event has already triggered an extraordinary spike in room tariffs. Consumers have reported prices running into several lakhs per night, with some luxury suites allegedly being quoted as high as ₹20 lakh a night in the capital. A...

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