CONSUMER ISSUES


Shashwat Singh (Bar  and   Bench) 25 September 2024
The District Consumer Disputes Redressal Commission in Hyderabad recently ordered Tata Motors to refund 16.95 lakh to a person for selling him a defective electric car.   A Coram of President Vakkanti Narasimha Rao, Members D Sreedevi and V Janardhan Reddy found that the car, a Tata Nexon...

Read More



Moneylife Digital Team 24 September 2024
Rejecting the contention of New India Assurance Co Ltd about collusive intent between the claimants and the police, hospital and officials of Rashtriya Ispat Nigam Ltd (RINL), the national consumer disputes redressal commission (NCDRC) directed the insurer to pay Rs2.62 crore as the death...

Read More



Two days ago, Nichola, a colleague, informed me that she had received a message from her friend on WhatsApp (WA) asking her to share a six-digit code sent to her mobile via SMS. The friend claimed the code was sent by mistake. Nichola called her friend on WA, but there was no response, so she...

Read More



Moneylife Digital Team 20 September 2024
Holding HDFC Bank Ltd responsible for deficiency in service by keeping a hold on funds of a customer's savings account that resulted in bouncing his instalment of car loan, the national consumer disputes redressal commission (NCDRC) directed the lender to pay Rs50,000 compensation for mental...

Read More



Prachi Salve (IndiaSpend) 20 September 2024
Ruhi Shelke, a working professional in her early 20s, likes the banana chips from her favourite local chain, Hot Chips. “They make it hot and fresh right in front of my eyes,” she says. The outlet claims to be using sunflower oil, but the clear plastic packaging does not specify the amount of...

Read More



Moneylife Digital Team 20 September 2024
Amidst the concerns about communication devices, after the waves of remotely triggered explosions that hit pagers and walkie-talkies of Hezbollah members in Lebanon, the Bombay Telephone Users Association (BTUA) has asked the telecom regulatory authority of India (TRAI) to adopt additional...

Read More



Shirish Shanbhag 19 September 2024
While some cooperative housing societies (CHS/Society) may have the general opinion that tenants, especially bachelors or students, can disrupt the peace and harmony of a Society, legally they have no right to impose restrictions on such tenants. Discrimination, based on one's religion, gender,...

Read More



Moneylife Digital Team 13 September 2024
Holding Star Health & Allied Insurance Company Ltd guilty for not providing privileged facilitation in medicare for a senior citizen, the national consumer disputes redressal commission (NCDRC) directed the insurer to reimburse Rs3.20 lakh with 10%pa (per annum) and Rs1 lakh litigation costs....

Read More



Before 2010, many users of personal computers (PCs) and laptops complained about pop-ups while using the internet. In later years, with browsers embedding blockers in the software, these pop-ups disappeared. But in the digital space, nothing actually disappears. It may remain hidden, but...

Read More



Moneylife Digital Team 12 September 2024
Continuing with its action against spammers, the department of telecommunications (DoT) and the telecom regulatory authority of India (TRAI), through the Sanchar Saathi portal, have disconnected 350,000 numbers and  blacklisted 50 entities. In addition, around 350,000 unused and unverified SMS...

Read More



Shirish Shanbhag 12 September 2024
When members of a cooperative housing society (CHS/Society) face challenges like inconsistent services or disputes with the managing committee, it is essential to know what legal options are available. In this week's column, I will address some commonly faced issues by the Society members,...

Read More



Moneylife Digital Team 10 September 2024
Observing that insurance claim repudiation citing evidence of pre-existing diseases which are also not related to the cause of death cannot be sustained, the national consumer disputes redressal commission (NCDRC) directed Bharti Axa Life Insurance Co Ltd to repay the home loan under the terms...

Read More



Mohsin Dar (Bar  and   Bench) 09 September 2024
The High Court of Jammu and Kashmir and Ladakh recently ruled that a complaint under Section 138 (dishonor of a cheque) of the Negotiable Instrument Act (NI Act) is maintainable even if the reason why a cheque has bounced was because the drawer's bank account was frozen (Sheikh Owais Tariq V/s...

Read More



Moneylife Digital Team 06 September 2024
Rejecting the repudiation of an insurance claim citing non-disclosure of a pre-existing disease, the national consumer disputes redressal commission (NCDRC) directed Life Insurance Corporation of India (LIC) to pay Rs10 lakh with 6% interest per annum (pa) and Rs50,000 as cost of litigation to...

Read More



Ransomware attacks are on the rise, with a notable 24% increase during the second quarter of 2024 alone. The Gen Threat Report, formerly known as the Avast Threat Report, revealed a whopping 379% increase in ransomware activity in India, followed by 100% for the US, UK, and Canada, and 66% in...

Read More



Shirish Shanbhag 05 September 2024
A cooperative housing society (CHS/Society) is, at its core, a collective of individuals who pool resources to live harmoniously while maintaining their shared premises. When the actions of a resident disturb this harmony or create problems, it falls on the Society's managing committee to step...

Read More



Shashwat Singh (Bar  and   Bench) 04 September 2024
A District Consumer Disputes Redressal Commission in Tamil Nadu's Thoothukudi has ordered OYO founder Ritesh Agarwal and a guest house in Chennai to pay over Rs16 Lakh compensation to a man for failing to provide a room to him and his sister despite an advance online booking.   The man, a...

Read More



Moneylife Digital Team 30 August 2024
After directing food business operators (FBOs) to remove claims of 'A1' and 'A2' types of milk and milk products from packaging, the Food Safety and Standards Authority of India (FSSAI) took a U-turn within five days.                                       In an order, FSSAI says, "This is to...

Read More



A few days ago, I received a message on WhatsApp from Mandar, an old friend, informing me about the hacking of his mobile phone. He sent similar messages to his other contacts, requesting everyone not to respond to any message or send money. In a separate incident, a fraudster posed as DY...

Read More



Moneylife Digital Team 30 August 2024
Persons from the queer community (lesbian, gay, bisexual, and transgender -LGBT community) can open joint bank accounts and also nominate a person in the queer relationship as a nominee for the account, the Union government says.                                  In an advisory, the Union...

Read More

Free Helpline
Legal Credit
Feedback