CONSUMER ISSUES


Moneylife Digital Team 27 June 2025
The Supreme Court has ruled that mere registration of a sale deed does not by itself establish legal ownership of a property, especially if the seller has no clear title. In a judgement with wide implications for property transactions across India, the apex court made it clear that ownership...

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Moneylife Digital Team 27 June 2025
A high-tech surveillance system installed to ensure road safety on the Mumbai-Pune Expressway is now at the centre of a growing controversy. Since its implementation in July 2024, the intelligent traffic management system (ITMS) has issued more than 1.7mn (million) e-challans worth Rs269.47...

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Moneylife Digital Team 27 June 2025
In a major nationwide crackdown on cyber-enabled financial crimes, the central bureau of investigation (CBI) has launched searches at 42 locations across five states as part of its ongoing Operation Chakra-V, aimed at dismantling organised cyber fraud networks operating mule bank...

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Earlier this week, media outlets were abuzz with headlines claiming ‘one of the largest data breaches in history’, referring to the exposure of nearly 16bn (billion) or 1,600 crore login credentials, including usernames and passwords. Although this is not the result of a single, recent breach,...

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Moneylife Digital Team 26 June 2025
In a landmark decision set to benefit millions of power users across Maharashtra, the Maharashtra Electricity Regulatory Commission (MERC) has approved a multi-year electricity tariff cut for consumers of the Maharashtra State Electricity Distribution Company Ltd (MSEDCL), also known as...

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Shirish Shanbhag 26 June 2025
Navigating the rules, responsibilities and rights within a cooperative housing society (CHS/the Society) can often feel overwhelming, especially when matters involve property transfer, managing committee procedures or a lack of accountability. Many residents are unsure of the correct legal...

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Bhavini Srivastava (Bar  and   Bench) 25 June 2025
The Delhi High Court has sought responses from Reserve Bank of India (RBI) and HDFC Bank on a petition claiming a fraudulent debit transaction from the bank account of a man (Manmohan Kumar v. Reserve Bank Of India and Others).   Justice Vikas Mahajan issued notice in the plea seeking...

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Moneylife Digital Team 25 June 2025
In a significant order reaffirming consumer rights and protection against arbitrary insurance claim denials, the national consumer disputes redressal commission (NCDRC) has dismissed a revision petition filed by SBI Life Insurance Company Ltd (SBI Life). The insurer had contested earlier orders...

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Moneylife Digital Team 23 June 2025
Air India has announced temporary reductions in its flight schedule, affecting 118 weekly services on 19 domestic routes and suspending operations on three additional routes two international and one domestic as part of efforts to stabilise operations. This move follows disruptions triggered by...

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Bar  and   Bench 23 June 2025
The Consumer court at Bengaluru imposed costs of Rs40,000 on a man for wasting its time by pursuing a complaint seeking compensation or free repair or replacement of his damaged Hyundai car despite having sold the car and claimed an insurance amount [Sri Mohan Hegde v. M/s Hyundai Motors India...

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India’s aviation sector is, once again, battling fierce headwinds and, this time, the centre of the storm is Air India. If you have been reading news reports over the past week, it is no longer about the one horrific crash of Air India’s flight AI171 from Ahmedabad to London on 12th June. A...

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Moneylife Digital Team 20 June 2025
Despite introducing a revamped know-your-customer (KYC) framework for the 17th time, the Reserve Bank of India (RBI) continues to sidestep the most pressing issue faced by millions of Indian banking customers—arbitrary freezing of accounts, often without notice or legal justification. The...

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Last week, I met a group of friends for lunch—a lively and enjoyable gathering. But throughout the meal, one friend, Shyam—known for his sharp wit and irreverent humour—kept glancing at his phone, visibly irritated. Occasionally, he even muttered a few colourful expletives in reaction to what...

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Shirish Shanbhag 20 June 2025
Cooperative housing societies (CHSs) are meant to function as democratic, transparent and rule-bound collectives, but problems often arise due to poor understanding or misinterpretation of the bye-laws. Whether it is the calculation of maintenance charges, issuing share certificates or dealing...

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Moneylife Digital Team 19 June 2025
Air India's chief executive officer and managing director (CEO&MD) Campbell Wilson has addressed passengers directly in the aftermath of the tragic crash of Flight AI171 which claimed the lives of 241 passengers and crew as well as 34 people on the ground. In an email, he says the airline has...

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Moneylife Digital Team 18 June 2025
Market regulator Securities and Exchange Board of India (SEBI) has imposed a penalty of Rs50 lakh on Royal Twinkle Star Club Pvt Ltd (RTSCPL) (noticee 1) and its key officials, Omprakash Basantlal Goenka (noticee 2), Prakash Ganpat Utekar (noticee 3), Venkatraman Natrajan (noticee 4), and...

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Moneylife Digital Team 18 June 2025
In a major move aimed at making highway travel more seamless and economical for private vehicle owners, Union minister for road transport and highways Nitin Gadkari on Wednesday announced the launch of a FASTag-based annual pass priced at Rs3,000, effective 15 August 2025.   Describing the...

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Moneylife Digital Team 17 June 2025
India's civil aviation sector is grappling with a wave of flight-related incidents this week, including a major schedule disruption for Air India and two alarming episodes involving IndiGo flights. So far, on Tuesday, Air India has cancelled its flights between Ahmedabad and London, London and...

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Moneylife Digital Team 17 June 2025
The Telecom Regulatory Authority of India (TRAI) has launched a pilot project to introduce a digital consent management system aimed at curbing spam communications, particularly in the banking sector. The move comes in collaboration with the Reserve Bank of India (RBI) and select banks, as part...

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Moneylife Digital Team 16 June 2025
In another troubling incident involving Air India’s Boeing 787-8 Dreamliner fleet, a Delhi-bound flight was forced to return to Hong Kong shortly after take-off on Monday following a suspected technical malfunction. The flight — AI315 — safely landed back at Hong Kong International Airport just...

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