CONSUMER ISSUES


Your phone buzzes. A message arrives: "Your vehicle challan has been generated. Download the receipt from the link below." It looks official. It mentions your vehicle number. It carries the familiar language of a government communication. You tap the link, download the file, install it — and,...

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Moneylife Digital Team 20 March 2026
Over eight in ten users who purchased insurance policies through online platforms have experienced manipulative 'dark patterns' such as subscription traps, forced actions and misleading pricing, according to a nationwide survey by LocalCircles.   The findings come amid growing regulatory...

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Moneylife Digital Team 19 March 2026
India's consumer dispute redressal system, built on the promise of quick, affordable justice for ordinary buyers, is in a state of deep institutional crisis, with half of all state consumer commissions functioning without a president, nearly 90 of the country's 775 districts entirely without a...

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Moneylife Digital Team 18 March 2026
The Indian government has clarified that there is no legal definition for 'bike taxis' under existing law, leaving their regulation to state governments under the newly-issued Motor Vehicle Aggregator Guidelines, 2025, even as data shows a sharp rise in fatalities involving two-wheelers across...

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Moneylife Digital Team 18 March 2026
In a major passenger-friendly move, the Union government has directed airlines to allocate a minimum of 60% seats on every flight free of charge, aimed at ensuring fair access and greater transparency in India’s rapidly expanding aviation sector.    The 'free of charge' allocation refers to...

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Moneylife Digital Team 17 March 2026
The Supreme Court on Tuesday has sought fresh affidavits from the Union government and Reserve Bank of India (RBI) in a public interest litigation (PIL) filed by Moneylife's managing editor Sucheta Dalal seeking a centralised, searchable database of over ₹1.08 lakh crore in unclaimed financial...

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There is no reference in the history books published by the National Council of Educational Research and Training (NCERT) that any of the past wars or battles fought within or outside the country caused a crisis of cooking fuel in the Indian kitchens. The latest one in the Middle East has...

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Moneylife Digital Team 17 March 2026
Updated at 12.30pm on 17 March 2026 to include a clarification from MoPNG.   The West Asia war and the resulting liquefied petroleum gas (LPG) supply crisis have given the government a powerful new justification for doing what it has been attempting, with mixed legal success, for years:...

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Moneylife Digital Team 16 March 2026
Holding that the Bank committed 'deficiency in service' by refusing to accept demonetised currency notes for deposit during the limited period allowed after the 2016 demonetisation announcement, the national consumer disputes redressal commission (NCDRC) has directed Axis Bank to pay ₹3.19...

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Moneylife Digital Team 16 March 2026
The department of posts (DoP) is launching 24 Speed Post on 17 March 2026. The service will be launched by Jyotiraditya M Scindia, Union minister of communications and Dr Chandra Sekhar Pemmasani, Union minister of state for communications, in the presence of senior officers of the department...

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Moneylife Digital Team 13 March 2026
The Maharashtra State Bank Mitras Association, an affiliate of the Maharashtra State Bank Employees Federation, has alleged that banking correspondents (BCs) are being harassed by banks to obtain retrospective consent from customers for enrolment in two government-backed insurance schemes after...

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Picture a thief trying to get into your home. The old-fashioned way — breaking the lock, smashing a window, forcing a weak door. That is what most of us imagine when we think of a break-in.   Now picture something far more unsettling. The thief already has your key.   That is exactly how a...

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Moneylife Digital Team 13 March 2026
More than half of Indian households surveyed in the past week reported difficulties in obtaining LPG cylinders, including delays in delivery and instances of black marketing, according to a nationwide study by LocalCircles.   "Despite government efforts to calm the consumers and ensure a...

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Bar  and   Bench 13 March 2026
The Nagpur bench of Bombay High Court on Thursday issued notice to the Union government and Confidence Petroleum India Ltd (CPIL) on a plea by six Liquefied Petroleum Gas (LPG) dealers alleging that exports are being prioritised over domestic supply amid acute shortage of LPG (Omkar Sales and...

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Moneylife Digital Team 12 March 2026
The food safety and standards authority of India (FSSAI) has issued an advisory directing all milk producers who are not members of dairy cooperative societies and milk vendors across the country to obtain mandatory registration or licensing before starting or continuing their food business...

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Shirish Shanbhag 12 March 2026
Disputes in a cooperative housing society (CHS/the Society) often arise when managing committees overstep their authority or when property-related issues between neighbours remain unresolved. Buyers and residents frequently face confusion about the role a Society can play in private property...

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Moneylife Digital Team 11 March 2026
The West Asia war has arrived in India's homes and kitchens. Across the country, consumers are queuing outside liquified petroleum gas (LPG) distributors for cylinder refills; restaurants are shutting their main course menus for want of commercial cooking gas; the Indian Railway Catering and...

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Moneylife Digital Team 11 March 2026
The Air India group has announced a phased expansion of fuel surcharges on its domestic and international flights, citing a steep rise in aviation turbine fuel (ATF) prices driven by geopolitical tensions in the Gulf region. The revised surcharges will apply to all flights operated by the...

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Moneylife Digital Team 11 March 2026
India is mounting a coordinated response to the LPG (liquefied petroleum gas) supply crisis triggered by the West Asia conflict, with Reliance Industries Ltd (RIL) committing to maximise cooking gas output at its Jamnagar refining complex, alternative import supplies secured and expected to...

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Moneylife Digital Team 10 March 2026
A commercial liquefied petroleum gas (LPG) crisis triggered by the West Asia conflict is forcing restaurant shutdowns across Indian cities, prompting the government to constitute a panel of oil marketing company (OMC) executives to manage supplies to the hospitality sector, while simultaneously...

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