CONSUMER ISSUES


Most manufacturers and service providers have email IDs where customers can send in their complaints regarding unsatisfactory products or services.   Write to them, and you promptly get a response with a PR spiel, saying “Thank you for writing to us. We are looking into your grievance...

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Shrirang V Samant 14 October 2020
This part touches on the government schemes and why they are unlikely to accomplish what they are meant to achieve. The article then sets out some imperatives and suggests workable solutions.   The most invidious part of this entire story is that, somehow, the government has ceded the...

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IANS 14 October 2020
Heralding a 5G era for its iPhones, Apple on Tuesday introduced a new lineup of four iPhone 12 smartphones that are expected to log even bigger sales than the iPhone 11 family last year despite a delayed launch.   Apple launched iPhone 12, 12 Mini, 12 Pro and 12 Pro Max models. The...

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Shrirang V Samant 13 October 2020
This article is in two parts; the first part sets the context for the issues and solutions that are proposed in the second part   The current epidemic has fully exposed the system failures that have gone unchallenged over the past couple of decades. The result is that today the public...

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Moneylife Digital Team 13 October 2020
Several customers of State Bank of India (SBI) on Tuesday faced issues while conducting online transactions.   In a tweet, SBI says, "Intermittent connectivity issues have delayed making our core banking system available to our esteemed customers today. We hope to be able to...

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Moneylife digital team 12 October 2020
In an unprecedented case, Maharashtra Real Estate Regulatory Authority (MahaRERA) has asked a home-buyer to pay a penalty (in the form of interest) to the developer for delay in payment.    This judgement stands out in stark contrast since the Authority usually has to issue directives...

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IANS 12 October 2020
Even as the festive season of Navratri is around the corner, the rising prices of vegetables are giving a headache to the common man. Prices of all vegetables, including potatoes, tomatoes and onions are touching the sky and there seems to be no hope of a respite any time...

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IANS 12 October 2020
Households expect inflation to remain elevated over the next one year, as per a survey by the Reserve Bank of India (RBI).   The 'Inflation Expectations Survey of Households', however, noted that the respondents' perception of current inflation and expectation for inflation over the...

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Moneylife Digital Team 10 October 2020
A long moratorium exceeding six months can impact credit behaviour of borrowers and increase the risks of delinquencies post resumption of scheduled payments, the Reserve Bank of India (RBI) told the Supreme Court.   According to a report from LiveLaw, the central bank has submitted...

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IANS 10 October 2020
Apple Store Online in India has announced a Diwali offer where people buying an iPhone 11 will get an AirPods absolutely free in the country.   The popular AirPods (2nd generation) are powered by the all-new Apple H1 headphone chip and use optical sensors and motion accelerometers to...

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IANS 09 October 2020
In a move to facilitate more convenience for online fund transfers, the Reserve Bank of India (RBI) has decided to make Real Time Gross Settlement (RTGS) system available round the clock from December 2020.   The decision comes after the RBI made the National Electronic Funds Transfer...

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IANS 09 October 2020
In a bid to improve liquidity for home buyers and boost realty demand, the Reserve Bank of India (RBI) has decided to rationalise the risk weights of new individual home loans sanctioned up to March 31, 2022.   Under the extant regulations, differential risk weights are applicable to...

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TruthInAdvertising.org 08 October 2020
“It’s unwise to incentivize positive skewed consumer reviews,” the FTC wrote in a business blog in April 2019.   Companies are understandably hesitant to admit when they’ve compensated customers to write positive reviews. However, under FTC law, companies have no choice. If they want...

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Moneylife Digital Team 05 October 2020
Maharashtra Real Estate Regulatory Authority (MahaRERA) has asked two disputing developers to settle their internal differences, obtain the occupancy certificate (OC) from the Slum Rehabilitation Authority (SRA) and hand over possession to home-buyers of the stuck 17-storey luxury project at...

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IANS 05 October 2020
The Karnataka Appellate Authority of Advance Ruling (AAAR) has given a ruling that the 18 per cent Good and Services Tax (GST) applicable on whole wheat parantha or parota (fried flat bread) and Malabar Parota is void ab initio.   The authority was approached by ID Fresh Food (India)...

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IANS 02 October 2020
New guidelines to further secure credit and debit card payments left several cardholders in a fix on Thursday as many of them were not able to make online or contactless transactions.   The reason for such instances, industry insiders pointed out, was due to non-compliance of the...

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IANS 01 October 2020
In a big relief to thousands of air passengers, the Supreme Court on Thursday approved the Directorate General of Civil Aviation's (DGCA) proposal on air tickets refund and credit shell on flights booked prior and during lockdown.   A bench headed by Justice Ashok Bhushan and...

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IANS 01 October 2020
After a face-off with leading digital payments platform Paytm, Google sent notices to Zomato and Swiggy for running cashback-based IPL games and both the food aggregator platforms have decided to pause their virtual gaming leagues.   While Zomato was running Zomato Premier League on...

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Moneylife Digital Team 01 October 2020
The Bombay High Court in an order issued on 25th September, directed real estate developer Renaissance Infrastructure to pay Rs5.04 crore as compensation to Parth Suchak, the purchaser, for a delay of over 80 months in handing over his property. The Court upheld the earlier judgements of the...

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Moneylife Digital Team 29 September 2020
In a move that will gladden home-buyers, the Maharashtra Real Estate Regulatory Authority (MahaRERA) has directed Su Sharda Edifice LLP to pay a compensation of Rs1 lakh for causing mental agony and Rs20,000 as cost of complaint to two home-buyers for delayed possession. MahaRERA also allowed...

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