CONSUMER ISSUES


The first FIR against Volkswagen and Audi in India for installing cheat devices in their cars to misrepresent emissions has been filed in Noida.   The FIR was filed by Noida resident Aniljit Singh against the top officials of Volkswagen and Audi in India and their headquarters in...

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As concerns of Covid-19 infection rise amid the pandemic, majority of the customers on e-commerce platforms prefer prepaid orders over cash-on-delivery, according to a report.   The report prepared by ClickPost along with Dr Vaidya's, says that with rising prepaid orders, companies...

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Amid the ongoing debate over goods and services tax (GST) rate on hand sanitisers, the government on Wednesday clarified alcohol-based hand sanitisers will continue to be levied at the standard rate of 18 per cent as the product is a disinfectant like soaps and not a...

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The Insurance Regulatory and Development Authority (IRDAI) has asked insurers to take action against hospitals that decline cashless treatment facility for Covid-19 to policyholders.   Citing complaints against such hospitals' refusal despite their agreements with insurers and claims...

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Automobile major Maruti Suzuki India will recall a total of 134,885 vehicles of hatchback WagonR and sedan Baleno for a possible fuel pump issue.   "Maruti Suzuki India Limited today proactively announced to voluntarily undertake a recall for WagonR (1 litre) manufactured between...

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The Real Estate Regulatory Authorities (RERAs) across states have resolved 48,556 cases since the implementation of the RERA Act in 2017.   Citing data from the ministry of housing and urban affairs, an Anarock report said that out of the total resolved cases, nearly 57% cases were...

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Moneylife Digital Team 14 July 2020
The Reserve Bank of India (RBI) is trying to find a workable solution in the Punjab and Maharashtra Cooperative (PMC) Bank matter as losses in the bank are very high and have eroded deposits by more than 50%, says RBI governor Shaktikanta Das. However, it has been almost 10 months since RBI...

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Moneylife Digital Team 13 July 2020
The Department of Telecom (DoT) has allocated 14445 short code as helpline number to dealing with grievance or distress calls of beneficiaries of several schemes including One Nation, One Ration Card scheme.   In a notification, the DoT, says, "Short code 14445 is allocated as...

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Abhay Datar  and   AV Shenoy 10 July 2020
Recently there were reports in the newspapers about excess electricity bills received by consumers for the lockdown period. Some celebrities like Taapsee Pannu also complained about receiving Rs36,000 bill for the month of June 2020 which made headlines. Opposition parties also took up the...

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Moneylife Digital Team 10 July 2020
The National Consumer Disputes Redressal Commission (NCDRC) has held that usage of fixed preprinted forms for ‘informed consent cum undertaking’  by hospitals is unfair, deceptive and amounts to unfair trade practice within the meaning of section 2(1)(r) of the Consumer Protection Act,...

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Moneylife Digital Team 10 July 2020
A registered sale deed cannot be cancelled over non-payment of part payment, says the Supreme Court while dismissing a plea filed that was filed after the expiry of period of limitation, says a report from LiveLaw.in.   A bench of Justices L Nageswara Rao and Indu Malhotra was hearing...

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Moneylife Digital Team 09 July 2020
When it comes to ease of doing business, it is not merely the government and its bureaucracy that adds to hardship and inconvenience. Private banks, which are supposed to be tech savvy and smarter than their public sector counter-parts are no different.    Despite clear rules of the...

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In order to allow Ujjwala beneficiaries get their full quota of three cooking gas cylinders free of charge, the government on Wednesday extended the time limit for availing the benefit by three months till September 30.   The decision on the extension was taken by the Union Cabinet...

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The Supreme Court on Wednesday recalled its March 27 order, where it had allowed the sale of BS-IV compliant vehicles for 10 days, barring in Delhi-NCR, after the lifting of the nationwide lock-down imposed to fight the coronavirus pandemic.   In its March order, the top court had...

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Consensus is building within the government that e-commerce players like Flipkart, Amazon will have to indicate the country of origin of the product on their merchandise.   DPIIT under the Ministry of Commerce and Industry is likely to tell e-commerce companies that it would be...

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Sanjeev Sharma (IANS) 07 July 2020
With parity between the prices of petrol and diesel, there is no economic logic for buying diesel cars as, with the same running cost, the acquisition cost differential is very high.   In an interview with IANS, Shashank Srivastava, executive director (marketing & sales), Maruti...

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The Directorate General of Civil Aviation (DGCA) issued a circular on Friday extending the suspension on scheduled commercial international flight operations to and from India till July 31.   The development comes exactly a week after the suspension on oversees air services was...

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Moneylife Digital Team 03 July 2020
The National Consumer Disputes Redressal Commission (NCDRC) recently upheld an order of the Maharashtra State Consumer Disputes Redressal Commission (MSCRDC) declaring that a builder must provide space for parking of at least one vehicle to each homebuyer in a residential...

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Moneylife Digital Team 03 July 2020
The National Consumer Disputes Redressal Commission (NCDRC) has ruled that the builder or developer can forfeit only part of booking amount or earnest money deposit (EMD) taken from a buyer at the time of booking if the buyer is not ready to take possession and wants to cancel the flat...

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Even as some of us, in states like Maharashtra, begin the fourth month in lock-down, the rest of the country seems determined to put COVID-19 behind it. This has two significant financial implications for all of us. First, several concessions offered during the lock-down have been rolled...

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