CONSUMER ISSUES


Moneylife Digital Team 13 March 2025
Expressing concern over how homebuyers in the National Capital Region (NCR) have been held 'to ransom', the Supreme Court has hinted at ordering a central bureau of investigation (CBI) probe into an alleged nexus between real estate developers and banks through subvention schemes for various...

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In today's digital age, the convenience of online shopping has revolutionised the way we purchase goods and services. However, this convenience has also opened the door to a surge in fraudulent activities, particularly fake or bogus e-shop scams proliferating on social media platforms like...

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Shirish Shanbhag 13 March 2025
Managing a cooperative housing society (CHS/the Society) comes with its fair share of challenges, from election disputes and redevelopment issues to conflicts over daily amenities. This week, I will address concerns about election procedures—who gets to elect office bearers and whether physical...

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Ummar Jamal (Bar  and   Bench) 12 March 2025
The District Consumer Disputes Redressal Commission at Nainital in Uttarakhand recently ordered Levi Strauss India Pvt. Ltd. to pay Rs32,799 as compensation to a woman who was sold a defective pair of jeans that led to color bleeding, damage to her bag and skin irritation (Ms. Srishti Yadav vs....

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Moneylife Digital Team 11 March 2025
The cost of vegetarian and non-vegetarian thalis in India declined by 5% in February compared to the previous month, according to a report by CRISIL Intelligence. The reduction is attributed to lower prices of essential ingredients, including vegetables, particularly onions, tomatoes, potatoes...

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Moneylife Digital Team 11 March 2025
A 24-hour strike by workers at 13 German airports, including major hubs in Frankfurt and Munich, has led to the cancellation of most flights, causing widespread disruption for travellers.   In a post on X, DW News says, "Air travel at 13 German airports came to a standstill during a 24-hour...

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Earlier this week, Saumitra, a former colleague, sent messages to everyone alerting them of the hacking of his wife, Asmita's WhatsApp account. He also requested everyone not to respond to any message from her 'hacked' WhatsApp number. Saumitra told me they have filed a complaint with the local...

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Moneylife Digital Team 06 March 2025
Housing society redevelopment projects often bring a mix of hope and anxiety for residents, as legal and financial complexities can lead to confusion and disputes. This week's queries highlight some of these pressing concerns—from questionable developer demands and unapproved modifications in...

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Moneylife Digital Team 03 March 2025
In a landmark ruling, the Haryana Real Estate Regulatory Authority (HRERA) has directed Ansal Housing & Construction (now known as New Look Builders and Developers Pvt Ltd) to refund Rs1.07 crore along with 11.1% interest to a home-buyer who faced over a decade-long delay in receiving...

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Adv (Dr) Prashant Mali 28 February 2025
Navigating India’s DPDPA 2023: A Compliance Guide for Handling Photographs of Individuals   The Digital Personal Data Protection Act, 2023 (DPDPA) and its accompanying rules have ushered in a new era of accountability for businesses handling personal data in India. Among the most overlooked,...

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Remote work has many benefits, such as flexibility and a better work-life balance. However, it has also opened new doors for scammers looking to exploit remote workers. As digital communication and online platforms become essential for remote jobs, fraudsters have developed sophisticated tricks...

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Moneylife Digital Team 27 February 2025
Coming down heavily on the national highways authority of India (NHAI) and toll plaza operators for arbitrary toll collection, the Jammu & Kashmir and Ladakh High Court, citing ongoing construction and poor road conditions, directed NHAI to collect only 20% toll fee from Lakhanpur and Ban toll...

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Shirish Shanbhag 27 February 2025
Housing societies often face complex legal and administrative challenges, ranging from property ownership documentation to society elections and maintenance cost allocations. Many of these issues stem from unclear regulations, differing member opinions and procedural hurdles. This week, I will...

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Moneylife Digital Team 25 February 2025
In a significant ruling, Parrag Jaiin Nainutia, the adjudicating officer (AO) and principal secretary of Maharashtra's department of information technology has directed Yes Bank to reimburse Rs1.21 crore to Wardha Nagari Sahakari Adhikosh (Bank) Maryadit after a cyber fraud led to unauthorised...

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Moneylife Digital Team 25 February 2025
In a significant move towards justice for victims of the Agri Gold Ponzi scheme, the Hyderabad zonal office of the directorate of enforcement (ED) has successfully restituted attached properties worth around Rs3,339 crore to the victims. The present market value of these properties is estimated...

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Moneylife Digital Team 24 February 2025
Reserve Bank of India (RBI) has allowed depositors of New India Cooperative Bank Ltd to withdraw Rs25,000 per depositor from 27 February 2025. Earlier this month, RBI has imposed all inclusive directions on New India Cooperative Bank, and the Bank was directed not to allow withdrawal of any...

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Earlier this week, one of my old friends Chaitanya sent me a video on WhatsApp. Before I could even watch it, he bombarded me with calls full of panic and questions. He was worried that fraudsters could drain his bank account just by merging phone calls on his device. I reassured him that this...

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Moneylife Digital Team 20 February 2025
In the wake of the controversy surrounding YouTuber Ranveer Arora, also known as Ranveer Allahbadia or BeerBiceps's recent episode, the Union ministry of information & broadcasting (MIB) has issued a fresh advisory to online curated content publishers (OTT platforms) and their self-regulatory...

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Shirish Shanbhag 20 February 2025
Cooperative housing societies are expected to function transparently and in the best interests of their members. However, mismanagement, lack of accountability and failure to follow due process often lead to conflicts and legal troubles. This week, I will address pressing concerns ranging from...

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Ratna Singh (Bar  and   Bench) 19 February 2025
A consumer court in Bengaluru has ordered PVR Cinemas and INOX (now merged with PVR) to ensure that movie tickets mention the actual start time of movie shows, rather than mentioning the time when commercial advertisements are screened before the movie starts.   A coram of President M Shobha...

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