CONSUMER ISSUES


Moneylife Digital Team 01 June 2023
Here is some good news for customers who are unnecessarily forced to share their mobile numbers by shopkeepers while buying products from the shop. In an advisory, the Union ministry of consumer affairs has warned shopkeepers not to demand mobile numbers from customers.   In the...

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Meta-owned WhatsApp banned a record of over 74 lakh bad accounts in India in the month of April, in compliance with the new IT Rules 2021, the company said on Thursday.   Between April 1 and April 30, "7,452,500 WhatsApp accounts were banned and 2,469,700 of these accounts were...

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Fake job offers and phishing scams are on the rise on LinkedIn and half of the businesses (56 per cent) globally experienced at least one LinkedIn scam this year, a report has shown.   A fake job offer is the most popular scam (48 per cent) and a damaged reputation (48 per cent) was...

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Moneylife Digital Team 30 May 2023
A case of fraudulent withdrawal of money from a bank account warrants a proper investigation under the Indian Penal Code (IPC), the national consumer disputes redressal commission (NCDRC) says while advising a customer of State Bank of India (SBI) to approach it once the first information...

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Shirish Shanbhag 30 May 2023
Using a 'gift deed' to transfer a flat or immovable property, either as a whole or in partial, has been common practice for owners, as it minimises the chances of dispute in property inheritance cases. Unlike a will, the gift deed is immediately executable and one does not require a court...

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Indian researchers have uncovered a sophisticated malware campaign known as DogeRAT (Remote Access Trojan), which is being carried out through the distribution of fake Android apps designed to look like legitimate apps, a new report showed on Tuesday.   According to contextual AI...

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Every seven minutes, a customer in the UK falls victim to an online shopping scam originating in one of the two Meta-owned platforms, costing consumers more than 5,00,000 pound per week, a new report has shown.   Research from the UK-based Lloyds Banking Group estimated that over...

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One evening, Prasad (name changed) was busy winding up his routine work at the accounts department of Flagwell Pvt Ltd (name changed) when he saw a new WhatsApp message. He had received a message from a US number, but the profile photo was that of the company's managing director (MD). In the...

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Challenging Elon Musk's full self-driving claims, a Tesla whistleblower has reportedly leaked 100GB of data to a German media outlet that contains thousands of customer complaints about the automaker's Full Self-Driving (FSD) features.   The documents obtained by Handelsblatt detail...

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To curb the menace of issuing SIM cards on fake identities, a major security threat, the Punjab Police have got blocked over 1.8 lakh SIM cards activated using fake identities and forged documents, Director General of Police Gaurav Yadav said on Thursday.   In one case 500 SIM cards...

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Moneylife Digital Team 25 May 2023
In a significant order, the secretary of information technology (IT) in Gujarat directed Vodafone Idea Ltd to pay a penalty of Rs20 lakh lost by its customer through a fraudulent subscriber identity module (SIM) swapping.    In an order last week, IT secretary Vijay Nehra, who is the...

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Moneylife Digital Team 25 May 2023
The Union ministry of consumer affairs could soon issue an advisory to the pharmaceuticals sector that will stop chemists from compelling consumers to buy the full blister pack of medicine when a smaller quantity is needed, says a report.   Quoting an official from the department of...

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Moneylife Digital Team 25 May 2023
While setting aside a letter for cancellation of allotment, the national consumer disputes redressal commission (NCDRC) directed New Delhi-based Raheja Developers Ltd to refund with 9% interest the entire amount deposited by the home-buyers.   In an order, the bench of justice Ram...

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Avocado oil has become a popular choice for many people in recent years because of its heart-healthy benefits and versatility in cooking. However, nearly 70 per cent of private label avocado oil is rancid and mixed with other oils, a study has revealed.   Researchers at the University...

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Shirish Shanbhag 23 May 2023
Using residential property for commercial purposes has become common for earning higher rental income. While cooperative housing societies (CHSs) often oppose utilising the residential apartment for commercial activity, there are cases where owners can take appropriate permissions to do so....

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Electricity consumers in Uttar Pradesh will now be able to legally claim compensation for a default in the delivery of services by the UP Power Corporation Ltd (UPPCL).   The UPPCL has implemented the law made in this regard by the UP Electricity Regulatory Commission (UPERC) more...

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Meta founder and CEO Mark Zuckerberg on Monday announced that billions of WhatsApp users can now modify a message within 15 minutes of sending it.   This feature has started rolling out to users globally and will be available to everyone in the coming weeks. All that the users need to...

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Moneylife Digital Team 22 May 2023
While partly upholding a decision by the district forum and rejecting an order by the state commission, the national consumer disputes redressal commission (NCDRC) directed the postal department to refund the principal amount along with interest on public provident fund (PPF) deposits within...

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With 1.17bn (billion) subscribers, India has emerged as the second-largest telecom ecosystem in the world. In addition to communication, Indians use mobile devices for banking, entertainment, e-learning, healthcare, and government services. However, the unchecked growth with minimum user...

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Elon Musk-run Twitter is gearing up to take on YouTube as it has now allowed paid users to upload videos up to two hours in length on the platform.   The microblogging platform also changed its Twitter Blue page and announced that the video file size limit for paid users has been...

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