CONSUMER INTEREST


A recent meme on social media perfectly captured the absurdity of today’s 'smart' era. “When your smart water purifier won’t give you drinking water because Amazon Web Services (AWS) is down,” posted user @IndraVahan, along with an image of a futuristic purifier refusing to work due to a cloud...

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Moneylife Digital Team 24 October 2025
US president Donald Trump has granted a full pardon to Changpeng Zhao, the billionaire founder of the world’s largest cryptocurrency exchange, Binance, marking one of the most controversial decisions of his second term. Mr Zhao, known in the crypto world as 'CZ', was sentenced to four months in...

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Moneylife Digital Team 24 October 2025
After a gap of more than five years, direct air connectivity between India and China is set to resume, marking a major step toward restoring normal travel, business, and diplomatic ties between the two Asian neighbours. China Eastern Airlines announced that it will resume direct flights between...

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Moneylife Digital Team 23 October 2025
In a significant reform aimed at enhancing customer convenience and transparency in banking operations, the Union ministry of finance (MoF) on Thursday announced that key provisions of the Banking Laws (Amendment) Act, 2025 relating to nomination facilities for deposit accounts, safe custody...

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Moneylife Digital Team 23 October 2025
While dismissing a revision petition filed by Niva Bupa Health Insurance Company Ltd, the national consumer disputes redressal commission (NCDRC) upheld a Karnataka state consumer commission order directing the insurer to pay more than Rs9.2 lakh in pending medical claims, along with Rs82,000...

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Shirish Shanbhag 23 October 2025
When it comes to property ownership and maintenance within cooperative housing societies, members often face practical issues that are not always clearly addressed in the bye-laws. This week’s queries highlight two such common situations — one involving the transfer of ownership when a member...

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Moneylife Digital Team 20 October 2025
Dismissing an appeal and upholding an order of the Gujarat state consumer disputes redressal commission, the national consumer disputes redressal commission (NCDRC) directed HDFC Life Insurance Company Limited (formerly Exide Life Insurance) to pay Rs25 lakh along with interest and compensation...

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Artificial intelligence (AI) is often praised as the future of efficiency — capable of writing reports, summarising data, and supporting decision-making. But the recent Deloitte controversy in Australia has exposed the risks of overreliance on automation. When AI goes wrong, it can damage...

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I had written an article in this series sometime back, which was titled. “When Smart People Act Stupid” It would seem that there were many readers who felt that I had dealt with the subject in a humorous, and trite manner. This is a subject that is also serious because the levels of misleading...

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Moneylife Digital Team 16 October 2025
Members often find themselves at odds with their cooperative housing societies (CHS/the Society) over unclear procedures and arbitrary decisions. This week’s questions reflect such everyday challenges faced by flat-owners. From Societies refusing to accept members’ letters or issuing unsigned...

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Jitender Kumar Jain  and   Dr Rajendra M Ganatra 15 October 2025
When Reserve Bank of India (RBI) directed banks to initiate insolvency proceedings against the country’s largest corporate defaulters, Jaypee Infratech Ltd (JIL) became one of the earliest and most prominent cases under the Insolvency and Bankruptcy Code (IBC), 2016. What made JIL different,...

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Moneylife Digital Team 15 October 2025
Holding State Bank of India (SBI) responsible for negligence in denying gratuity payment to Indu Bala, a widow from Jodhpur whose late husband was employed with the Military Engineering Services (MES), the national consumer disputes redressal commission (NCDRC) dismissed a revision petition...

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Moneylife Digital Team 15 October 2025
In a major relief for 213 beleaguered home-buyers, the Jaipur zonal office of the directorate of enforcement (ED), has successfully restituted the unsold inventory of the Royal Rajvilas (RRV) project in Udaipur, valued at around Rs175 crore, to the successful resolution applicant of Udaipur...

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Moneylife Digital Team 13 October 2025
Holding IndiaFirst Life Insurance Company Ltd deficient in service for cancelling her late husband’s housing loan insurance cover without notice, the national consumer disputes redressal commission (NCDRC) has directed the insurer to pay Rs17.37 lakh along with 7% annual interest to Suman Soni,...

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Moneylife Digital Team 13 October 2025
Holding Amazon Retail India Pvt Ltd (Amazon India) and Appario Retail Pvt Ltd (OPs) liable for deficiency in service and delivering a wrong and obsolete laptop from another brand, the district consumer disputes redressal commission in East Delhi directed both companies to jointly refund...

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A few months ago, a top Reserve Bank of India (RBI) official told me that the staggering volume of unclaimed funds lying dormant with Indian banks exists largely because each individual amount is too small for the rightful owners or heirs to bother about claiming it. I was also told that only a...

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As cases of digital arrest scams rise across India—often leading to serious consequences, including financial losses for victims—law enforcement agencies (LEAs) have stepped up their crackdown on these transnational, cyber-enabled frauds. Earlier this week, the central bureau of investigation

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Moneylife Digital Team 10 October 2025
Holding that the insurer’s decision was unjustified and contrary to the principle of good faith, the national consumer disputes redressal commission (NCDRC) has directed HDFC Standard Life Insurance Company Ltd to pay Rs20 lakh to a bereaved father whose son’s life insurance claim was...

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Shirish Shanbhag 09 October 2025
A cooperative housing society (CHS/the Society) is designed to operate on democratic principles, with rules in place to protect the interests of all its members. Yet, many residents continue to face confusion over what the Society can or cannot legally do — from levying arbitrary charges to...

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Moneylife Digital Team 08 October 2025
A jury from Los Angeles has ordered healthcare giant Johnson & Johnson (J&J) to pay nearly US$1bn (billion) to the family of an elderly California woman who died from mesothelioma, ruling that the company’s iconic talc-based baby powder contained asbestos and caused her fatal cancer.   The...

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