CONSUMER INTEREST


Moneylife Digital Team 17 January 2018
Passports may no longer serve as a valid proof of address as the External Affairs Ministry (MEA) has decided not to print the last page of the travel document with the address of the holder, according to a report in the Economic Times. The last page of the passport includes the father or...

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Moneylife Digital Team 12 January 2018
In one more significant decision which will have long lasting impact on litigations involving online disputes, the IT Secretary Maharashtra, Mr. Vijaykumar Gautam has ordered Idea Cellular as well as its franchisee to pay Rs10, 000 by way of compensation to a complainant Mr. Nirmalkumar...

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Moneylife Digital Team 05 January 2018
Calling the pricing mechanism in civil aviation in India as arbitrary, a Parliamentary Committee has recommended the Ministry of Civil Aviation to consider fixing an upper limit of the air tickets for every sector. The Committee also noted that even after a 50% reduction of the aviation...

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IANS 05 January 2018
In a strongly worded report a Parliamentary Standing Committee has condemned the recent incident when a passenger was manhandled by Indigo staff, adding that airlines need to become passenger friendly and its staff should learn to say "please" and "Thank you".   "The Committee noted...

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IANS 05 January 2018
The Parliamentary Standing Committee on transport in a report slammed various airlines for not efficiently manning checkin counters and creating artificial situations to deny boarding to confirmed ticket holders.   In a strongly worded 26-page report "Issues related to improving...

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IANS 05 January 2018
Airlines should offer better quality food as well as change menus periodically, suggested a Parliamentary Standing Committee report.   It also flayed Indigo for not providing food to diabetic passengers.   "Many Members of the Committee pointed out the need to ensure better...

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IANS 05 January 2018
Consumer Affairs Minister Ram Vilas Paswan on Friday introduced a bill to protect the interests of consumers that proposes stricter action against misleading advertisements and food adulteration.   The Consumer Protection Bill, 2018, was introduced after Paswan withdrew an older bill,...

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IANS 29 December 2017
The Union government is preparing to bring a more stringent consumer protection law that has provisions to safeguard consumers' interests against misleading advertisements among other things, Union Consumer Affairs Minister Ram Vilas Paswan said on Friday.   The current Consumer...

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Moneylife Digital Team 28 December 2017
The Consumer Complaints Council (CCC) of the Advertising Standards Council of India (ASCI) has banned as many as 200 advertisements out of 319 complaints it received across segments during October 2017.     Out of 319 advertisements against which complaints were upheld, 82 belonged to...

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TruthInAdvertising.org 19 December 2017
When then FTC Chairwoman Edith Ramirez took the stage at the Direct Selling Association’s Business & Policy Conference in Washington, D.C. in October 2016, she did not mince words when it came to the widespread use of inappropriate earnings claims as a means of recruitment in the MLM...

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Consumer goods companies, often, offer a free gift on specific products or services, to entice customers. Many buyers fall for the bait, especially if freebies are offered by well-known brands and companies. However, if the freebie is an insurance cover that is suddenly withdrawn, the abrupt...

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Moneylife Digital Team 11 December 2017
Home buyers Mukul and Teena Jain, Rajkumar and Rekha Bhatia, Rohini and Manoj Thalve, Prakash and Jyoti Sutar, Rajesh and Harsha Gada, Ashok and Indira Karanth, and Vishal Ambani lodged complaints with MahaRERA (Maharashtra Real Estate Regulatory Authority) that the developer, Kumar Builder...

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Aditya Ghosh, President of IndiGo Airlines, has led the massive fire-fighting effort that was required after a video of its ground staff assaulting and pinning a passenger to the ground went viral. Unfortunately for him, consumer complaints continue to hit social media at a greater velocity...

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Moneylife Digital Team 04 December 2017
Despite increasing number of brands, the overall satisfaction levels of consumers across industries has been low, with over 39% customers from total population showing no satisfaction from their overall interaction with the brands, says a survey report.   In its second edition of...

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IANS 30 November 2017
Despite a rise in cyber crimes, at least six in 10 Indian consumers feel businesses don't take the security of their data very seriously and 70 per cent of them would stop doing business with a company if it experienced a data breach, a new study said on Thursday.   According to the...

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Moneylife Digital Team 30 November 2017
The viral video of Indigo Airlines staff manhandling a passenger and pinning him to the ground has triggered a giant stream of jokes and memes about how the Indigo treats its staff. The incident also brought home the fact that disaggregated airline customers are increasingly at the mercy of...

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Once in a while, we come across a case that would bring a smile on the face of a common consumer. Most consumers would have tales about their bad experience with some hotel or restaurant; but, most of the time, we tend to grumble and forget the matter. However, the exception to such a...

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It is an accepted fact that consumers in India do not have a voice. In fact, it will not be an exaggeration to say that consumers are a neglected lot and nobody bothers about protecting their interest. Although we have a Consumer Protection Act (COPRA), even the prime minister (PM) has...

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The case of Sanjay Chandra, promoter of the Unitech group, once the leading realty developer of Gurugram, is going the way of Subrata Roy of the Sahara group. On 30th October, a three-member bench of the SC, headed by the chief justice, denied him interim bail and ordered that he will remain...

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At an international conference on 26th October, prime minister (PM) Narendra Modi spoke passionately about a stringent new law that will empower consumers, lower the cost of redress and take into account the business practices prevalent in India. Noted consumer activist Pradeep Mehta,...

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