CONSUMER INTEREST


Subhash Chandra Agrawal 08 December 2023
The Consumer Protection Act 2019 needs root-level changes either in the Act itself or by modifications in rules so that the need for filing complaints may not arise. A very small fraction of consumers approach consumer forums for their consumer rights against the malpractices of big...

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Moneylife Digital Team 08 December 2023
The Reserve Bank of India (RBI) has cancelled the licences of over 15 cooperative banks since January 2023 alone. The pace at which cooperative bank licenses have been cancelled has shot up since dual regulation of cooperative banks was cancelled, and they were put under the exclusive...

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Many Indians think that the year's most significant discounts and offers end with Diwali. With online shopping, it no longer holds true. Most online e-commerce portals align their marketing with global practices so festive and holiday discounts remain active until the first week of January....

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Moneylife Digital Team 07 December 2023
Coming down heavily for filing a 'frivolous petition' and invoking the court's jurisdiction for small and trivial matters, the national consumer disputes redressal commission (NCDRC) directed Northern Railways to pay a compensation of Rs25,000 to a passenger. In this case, the passenger did...

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Shirish Shanbhag 07 December 2023
For any meeting that is conducted in a cooperative housing society (CHS), a record of the minutes that contains the proceedings of the meeting and any decisions made therein is an absolute must. Ideally, the minutes should include the type of meeting they relate to, its date, time and venue,...

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Rajesh Kapoor 01 December 2023
In February 2021, the Supreme Court of India delivered a judgement in the matter of Amitabha Dasgupta vs United Bank of India & Ors. (CA 3966 OF 2010). The case pertained to a matter where the Bank negligently broke open the appellant’s locker, even though he had already cleared his pending...

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While cybercrime is increasing at an alarming rate, the number of first information reports (FIRs) registered and, thus, the rate of conviction, remains relatively low. In December last year, the Union government told the Lok Sabha that since 1 January 2020, 1.6mn (million) cybercrime...

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Shirish Shanbhag 30 November 2023
When your loved ones and relatives, with the best of intentions, nominate you or even have you jointly sign a sale agreement for a property but forget to share a copy of the documents with you, it can be difficult to claim your share in the property. If other claimants raise objections to...

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IANS 30 November 2023
Electric vehicles (EVs) suffer from 79 per cent more maintenance issues than gas or diesel-powered vehicles, while plug-in hybrid EVs have 146 per cent more problems, a new report has found.   According to the nonprofit member organisation Consumer Reports, hybrids have 26 per cent...

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Moneylife Digital Team 27 November 2023
While upholding an order passed by the Maharashtra state consumer disputes redressal commission, the national consumer disputes redressal commission (NCDRC) directed Akola-based Thirthankar Superspeciality Hospital, Dr Prashant Mulawkar and Dr Rajendra Sonone (anaesthetist) to pay a...

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IANS 27 November 2023
Threat actors are using a malicious Telegram bot called "Telekopye" to pull off large-scale phishing scams, a new report has said.   According to security researcher Radek Jizba from ESETResearch, Telekopye is a highly sophisticated tool that allows criminals to create convincing...

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Shirish Shanbhag 24 November 2023
Before a housing society can opt for redevelopment, there are a few conditions that should be met. For a building to undergo redevelopment in a city like Mumbai, it has to be at least 30 years old. Further, the building has to undergo a 'structural audit' from a government-certified...

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IANS 24 November 2023
The Black Friday mood is catching on in India and the Uttar Pradesh Police's cyber cell has asked online shoppers to exercise caution and remain vigilant against a surge in cyber scams, targetting discount hunters.   Black Friday, traditionally marked as the day after Thanksgiving, is...

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Incidents of cyber fraud and data breaches have increased at such an alarming pace that earlier this week, M Rajeshwar Rao, deputy governor of the Reserve Bank of India (RBI), asked banks to improve their customer grievance mechanism and provide the right support to those who are affected....

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IANS 24 November 2023
A group of travellers in the US was left stranded in the desert for hours after allegedly taking a shortcut suggested by Google Maps.   To avoid traffic, the travellers group from California allegedly took Google Maps' suggestion when they were returning to Los Angeles from Las Vegas...

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IANS 24 November 2023
Around 1.5 million people may have had their personal information compromised in a recent data breach at Taj Hotels, owned by Tata, as per reports.   "The perpetrator, known as 'Dnacookies', is requesting $5,000 for the complete dataset, encompassing addresses, membership IDs, mobile...

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IANS 24 November 2023
The RBI on Thursday said that the banks should focus on fortifying cyber security and prevention of cyber frauds to safeguard their customers from rising incidents of fraud and data breaches.   RBI Deputy Governor Rajeshwar Rao, in his address at the FIBAC 2023 conference, on Thursday...

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IANS 23 November 2023
India is mulling regulation to tame the spread of deepfakes and other user harm that artificial intelligence (AI) can bring along, Union IT minister Ashwini Vaishnaw said here on Thursday.   After meeting representatives from large social media platforms and other stakeholders, the...

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IANS 23 November 2023
Website of the Indian Railway Catering and Tourism Corporation (IRCTC) on Thursday suffered a technical glitch causing a temporary pause to its e-ticketing services.   The outage left passengers stranded and frustrated, and they turned to X to went out their...

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Moneylife Digital Team 20 November 2023
Upholding an order issued by the Rajasthan state consumer disputes redressal commission, the national consumer disputes redressal commission (NCDRC) directed Jaipur-based Narayana Hridayalaya Ltd (Narayana Multispecialty Hospital), Dr Ankit Mathur and cardiac consultant Dr Anshu Kabra to pay...

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