CONSUMER INTEREST


Moneylife Digital Team 10 April 2026
In a significant relief for homebuyers, the national consumer disputes redressal commission (NCDRC) has lifted the corporate veil between Ansal Hi-Tech Township Ltd (AHTTL) and its parent Ansal Properties and Infrastructure Ltd (APIL), holding them jointly liable to satisfy long-pending refund...

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Something unsettling is happening on the highways in and around Mumbai. Organised gangs are posing as loan recovery agents, chasing down vehicles, forcing drivers to stop, and using a mix of intimidation and fake documentation to extort money. Two recent incidents — one on the Eastern Express...

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Shirish Shanbhag 09 April 2026
Redevelopment continues to throw up complex disputes for cooperative housing society (CHS/the Society) members, especially when developers deviate from agreed terms or when structural changes create conflicts among stakeholders. Issues such as misuse of Society spaces, questions around...

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Moneylife Digital Team 08 April 2026
The Supreme Court recently held that borrowers are not entitled to a personal hearing before their loan accounts are classified as 'fraud' under Reserve Bank of India (RBI) directions (State Bank of India v. Amit Iron).   A bench of justices JB Pardiwala and KV Viswanathan held "Rajesh...

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Moneylife Digital Team 03 April 2026
In a sharp policy reversal, the Union ministry of civil aviation (MoCA) has kept in abeyance its directive mandating airlines to offer at least 60% of seats on every flight free of charge, less than a month after announcing the passenger-friendly measure.   In an order issued on 2 April 2026,...

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Shirish Shanbhag 02 April 2026
Redevelopment, ownership rights and society governance continue to be areas where members of a cooperative housing society (CHS/the Society) often face confusion and conflict. Disputes may arise over developers' misuse of common spaces, lack of co-owners' consent, or procedural issues such as...

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Moneylife Digital Team 02 April 2026
The Bombay High Court has upheld an order allowing a home-buyer to withdraw funds deposited by a developer as a pre-condition for filing an appeal under the Real Estate (Regulation and Development) Act (RERA), holding that such withdrawal is not barred during the pendency of appellate...

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Moneylife Digital Team 02 April 2026
A dispute between a customer and Kotak Mahindra Bank over the closure of a savings account has escalated into a regulatory and legal battle, raising questions over the interpretation of telecom-based risk alerts and banking compliance norms.   The case, linked to a complaint before the...

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Moneylife Digital Team 27 March 2026
Confusion over rules, recurring disputes and weak governance continue to plague cooperative housing societies (CHS), often turning routine matters into prolonged conflicts. Addressing this gap, Moneylife Foundation on 26 March 2026 unveiled A Practical Handbook for Housing Societies at a...

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Shirish Shanbhag 26 March 2026
Residents and members of a cooperative housing society (CHS/the Society) often face practical challenges that range from documentation and ownership issues to questions about governance and day-to-day management. Whether it is letting out a portion of property, transferring ownership after the...

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Moneylife Digital Team 25 March 2026
The ongoing liquified petroleum gas (LPG) crisis triggered by the West Asia conflict has prompted the Indian government to issue what may be its most significant energy infrastructure reform in years. The Natural Gas and Petroleum Products Distribution (Through Laying, Building, Operation and...

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Moneylife Digital Team 25 March 2026
While upholding an order directing PNB MetLife India Insurance Company Ltd to pay ₹22.75 lakh to a policyholder’s family, the national consumer disputes redressal commission (NCDRC) dismissed the insurer’s appeal in a case involving alleged suppression of a pre-existing illness.   In its...

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As Indians grapple with gas shortages following the attack on Iran, brace for higher inflation and its ripple effect on agriculture to electronics, a more personal worry eclipses the headlines for millions of middle-class families: the fading promise of health insurance delivery. Premiums have...

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Shirish Shanbhag 20 March 2026
Disputes in a cooperative housing society (CHS/the Society) often arise from a lack of clarity regarding the rights and responsibilities of members and the managing committee. Issues such as whether maintenance charges can be withheld in the event of unresolved repairs, how a flat is...

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Your phone buzzes. A message arrives: "Your vehicle challan has been generated. Download the receipt from the link below." It looks official. It mentions your vehicle number. It carries the familiar language of a government communication. You tap the link, download the file, install it — and,...

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Moneylife Digital Team 20 March 2026
Over eight in ten users who purchased insurance policies through online platforms have experienced manipulative 'dark patterns' such as subscription traps, forced actions and misleading pricing, according to a nationwide survey by LocalCircles.   The findings come amid growing regulatory...

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Moneylife Digital Team 19 March 2026
India's consumer dispute redressal system, built on the promise of quick, affordable justice for ordinary buyers, is in a state of deep institutional crisis, with half of all state consumer commissions functioning without a president, nearly 90 of the country's 775 districts entirely without a...

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Moneylife Digital Team 18 March 2026
The Indian government has clarified that there is no legal definition for 'bike taxis' under existing law, leaving their regulation to state governments under the newly-issued Motor Vehicle Aggregator Guidelines, 2025, even as data shows a sharp rise in fatalities involving two-wheelers across...

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Moneylife Digital Team 18 March 2026
In a major passenger-friendly move, the Union government has directed airlines to allocate a minimum of 60% seats on every flight free of charge, aimed at ensuring fair access and greater transparency in India’s rapidly expanding aviation sector.    The 'free of charge' allocation refers to...

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Moneylife Digital Team 17 March 2026
The Supreme Court on Tuesday has sought fresh affidavits from the Union government and Reserve Bank of India (RBI) in a public interest litigation (PIL) filed by Moneylife's managing editor Sucheta Dalal seeking a centralised, searchable database of over ₹1.08 lakh crore in unclaimed financial...

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