According to reports, the Finance Ministry would observe Wednesday as the dedicated day for resolving taxpayer's issues
The Finance Ministry is proposing to reserve one day in a week to redress grievances of taxpayers. An official from the Ministry, who is aware of the development told Economic Times, "It has been decided to observe Wednesday as dedicated day for interaction with taxpayers... Heads of the local tax office would interact with taxpayers".
According to the report, Revenue secretary Shaktikanta Das held meetings with senior officials of the Central Board of Direct Taxes (CBDT) and Central Board of Excise and Customs (CBEC) to review measures being undertaken as part of better governance by both.
Taxpayers will be able to approach the chief commissioner or commissioner-level officers for any delay in issuance of permanent account number (PAN) or any other grievance on what would be an open day allowing walk-ins. Dedicated camps would be set up off and on to take the tax department close to people as part of taxpayer-friendly initiatives, the report says
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