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Spam Menace: 3.5 Lakh Numbers Disconnected, 50 Entities Blacklisted in Past 15 Days
Moneylife Digital Team 12 September 2024
Investor Interest
Continuing with its action against spammers, the department of telecommunications (DoT) and the telecom regulatory authority of India (TRAI), through the Sanchar Saathi portal, have disconnected 350,000 numbers and  blacklisted 50 entities. In addition, around 350,000 unused and unverified SMS headers and 1.2mn (million) templates are blocked during this period. 
 
"The DoT launched a citizen-centric platform, Sanchar Saathi , to fight cyber fraud, enabling citizens to report suspicious calls and messages. Till date, more than 1 crore fraudulent mobile connections are disconnected with the help of Sancharsaathi. Further, 2.27 lakh mobile handsets have been blocked for involvement in cybercrime and financial frauds," the department says in a statement.  
 
To curb the menace of spam calls, TRAI has directed telecom operators to disconnect and blacklist entities using bulk connections for spam calls, including robocalls and pre-recorded calls. 
 
TRAI has also issued consultation papers on provisions of immediate suspension of services of unregistered telemarketers on receipt of complaints beyond a pre-defined threshold number, and implementation of proactive detection and action on suspected spammers. 
 
 
Last month, the telecom regulator directed all access service providers to immediately stop voice promotional calls,  whether pre-recorded or computer generated, or from all unregistered senders or telemarketers. 
 
TRAI also asked the telco to share the information with other telcos so that the spammer would be disconnected from telecom resources.  
 
TRAI had called a meeting with telcos to discuss issues like spam calls by entities sending bulk commercial communications through PRI, SIP or bulk connections.  
  
In a release issued after the meeting, the telecom regulator says, "If any entity misuses its session initiating protocol (SIP) or primary rate interface (PRI) lines for making spam calls, all the telecom resources of the entity shall be disconnected by its TSP and the entity shall be blacklisted by it. This information shall be shared by the TSP with all other TSPs, who will, in turn, disconnect all the telecom resources given by them to that entity and blacklist it for a period of up to two years. No new telecom resources shall be allocated to it by any TSP during the period of blacklisting."  
  
"With effect from 1 September 2024, no message containing URLs or Android package kits (APKs) that are not whitelisted, shall be allowed to be delivered. The technical implementation of entity and telemarketer chain binding for ensuring traceability of the message flow shall be completed by the TSPs latest by 31 October 2024," TRAI says. 
 
Meanwhile, nearly 7.3mn or 73 lakh mobile connections have been disconnected by telcos so far for failing re-verification after the telecom department flagged such mobile connections, Parliament was informed.  
  
In a written reply, the minister of state for communications, Pemmasani Chandra Sekhar told the Lok Sabha that "Till date, the DoT has identified about 8.1mn (81 lakh) suspected mobile connections and out of which about 7.3mn have been disconnected by the TSPs failing re-verification." (Read: Spam Menace: TRAI Directs Telcos To Disconnect, Blacklist Spammers from All Networks) 
 
The Sanchar Saathi portal has a dedicated ‘Chakshu’ facility for reporting spam calls and messages. Chakshu facilitates citizens to report suspected fraud communication received over calls, SMS or WhatsApp messages with the intention of defrauding people, like KYC expiry or updating bank account details, payment wallets, SIM and gas connections. 
 

 

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