Sony Bravia TV: Got smoke coming out of it? Call the company
Moneylife Digital Team 17 October 2011

A few Sony 40-inch Bravia LCD TVs catch fire due to overheating; company offers free inspection & repair of the defective component. No problems have been reported in India

Don’t be surprised if smoke suddenly comes out of your expensive Sony Bravia flat-panel television. Just call the company and get the defect repaired.

Sony, a leading Japanese electronics manufacturing company, had said that it is offering free inspection & repair services to the 1.6 million LCD TVs it has sold in Europe since 2007, the US, Japan and other parts of the world, after a few incidents of its TV sets catching fire were reported.

It has been widely reported that a component incorporated in Sony’s 40-inch Bravia LCD TV has suffered a damage, causing overheating. This has resulted in either smoke coming out of the TV set, or melting of the cabinet ceiling.

A Sony India spokesperson told Moneylife, “It has come to our attention through reports in Japan, that in rare cases, a particular component incorporated in certain models of the 40” Bravia LCD TVs, mostly launched between 2007 and 2008, was damaged, and as a result may overheat and at times ignite inside the TV set, possibly melting a part of the cabinet ceiling due to the heat.”

So far 11 such incidents have taken place in home country Japan itself, but the company has offered a free inspection facility in Europe as well, since these sets were also sold in Europe since 2007. The affected models include KDL-40V3000, KDL-40VL130, KDL-40W3000, KDL-40WL135, KDL-40XBR4 and KDL-40XBR5. In India there are two such TV models which have been identified as affected products. So far there has been no complaint from India. However, the company is ready to conduct inspection and repair of the component, if it receives any complaints.

The company’s spokesperson added, “Affected models in India are KLV-40W300A & KLV-40X350A, of which we have sold 3,200 units between 2007 and 2008. This accounts for only 0.2% of the total products sold. However, till now, we have received no complaints whatsoever. Upon request, Sony India is offering a free inspection of the affected products. A Sony service-person will promptly visit and check, and repair (the TV set) if a faulty component is found, free of charge.”

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