To serve efficiently to its 28 lakh customers, Mumbai-based electricity distribution company Reliance Infrastructure Ltd has upgraded its distribution network by adding new substations and cable lines in its distribution network.
As a part of its network augmentation programme, the company has added 303 new sub-stations to its distribution network during 2009-10, thus, taking the tally of sub-stations in the system to 5,384, the release said.
The company has also added new cable network of around 425 km, taking the total cable network length to 7,930 km. RInfra has also enhanced its installed capacity of power transformer to 2,752 MVA so that it can bring in the additional power flow from various supply sources.
RInfra’s other initiatives for all its consumers include speedy new connection service, where all formalities have been complied with by the applicant, world-class customer care centres with multi-lingual agents and single window services, 24x7 power help lines for complaints and reporting of power thefts.
The company also offers several options for billing services, payment facilities, etc.
On Wednesday, RInfra decreased 1.74% to Rs794.45 on the Bombay Stock Exchange, while the benchmark Sensex closed 0.22% down at 20,015.80 points.
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