ICICI Bank launches banking services on Twitter
Moneylife Digital Team 19 January 2015

Any ICICI Bank savings account customer, who has a mobile number registered with the bank and has a Twitter account, can access the facilities of 'icicibankpay' to transfer money, check account balance, last three transactions and recharge prepaid mobile

 

ICICI Bank on Monday launched its banking services on Twitter to allow its customers transfer money to anyone in the country who has a Twitter account, check account balance, view last three transactions and recharge prepaid mobile in a completely secure manner.
 
Rajiv Sabharwal, Executive Director, ICICI Bank said, "With the growing prominence of social media in every-day life, we believe our customers would be delighted to have yet another avenue which allows them to bank while they are on social media. In line with this, we introduced the world's most comprehensive banking facility on Facebook in 2013. Now, 'icicibankpay' will help our customers to execute banking transactions while they are socialising on Twitter."
 
Any ICICI Bank savings account customer, who has a mobile number registered with the bank and has a Twitter account, can access the facilities of 'icicibankpay'. The customer can send money to anyone in India even if the recipient does not have an ICICI Bank savings account. 
 
To register for the service, a customer needs to follow the Bank's Twitter account, @ICICIBank and send a Direct Message (DM) in the format "#reg". As a safety measure, the customer will receive a 'one time password'(OTP) on her registered mobile number, which in turn is required to be sent as a DM from her Twitter account to the Bank's twitter account in the format "#regotp".
 
An illustration of the four easy steps to register for 'icicibankpay': 
1. Follow twitter.com/ICICIBank
2. Send DM: #reg
3. Receive six-digit OTP on registered mobile number
4. Send DM: #regotp
 
Once registered, the customer can transfer funds, check account balance, view last three transactions and recharge prepaid mobile by simply sending a DM from her Twitter account to the Bank's Twitter account.   
 
ICICI Bank customers can send up to Rs5,000 per transaction with a limit of Rs10,000 per day, through Twitter. The online NEFT charges will be applied for these transactions.
 
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