CyberSafe: NPCI Providing Support for Tracing Rupay, FASTag, AePS and NACH Transactions
Moneylife Digital Team 16 November 2022
The National Payments Corporation of India (NPCI) has started providing support in tracing transactions of Rupay and non-Rupay cards, Aadhaar-enabled payment system (AePS), FASTag or national electronic toll collection (NETC) to law enforcement agencies (LEAs) registered on CyberSafe. This is in addition to NPCI's support for providing data on UPI (unified payments interface) and IMPS (immediate payment service) transactions.
 
For Rupay card transactions, details can be provided for automated teller machine (ATM), point of sale (POS) and e-commerce transactions routed through NPCI. However, it can provide data only for ATMs in the case of non-Rupay cards. 
 
CyberSafe (www.cybersafe.gov.in ) is an information-sharing platform connecting fin-tech entities and a large network of thousands of law-enforcement agencies, essentially over 5,000 police stations across India in 19 states and Union Territories (UTs), on a real-time basis.
 
What is unique about CyberSafe is the creation of a central repository of fraudsters, including their mobile numbers and bank accounts. The app works by tracking mobile numbers by fraudsters and the flow of funds looted from their victims on a real-time basis through collaboration with fin-tech companies. As soon as a victim complains to the police, the fraudster's information is entered into the CyberSafe app, which enables fund flows to be traced on a real-time basis and communicated back to the police. This is followed by regular police action to freeze accounts and recover money and close cases much faster than before. (Read: CyberSafe: A Quietly Successful Government-Fin-tech Partnership To Tackle Cyber Fraud)
 
As of 30 September 2022, a total of 180,195 incident tickets amounting to Rs300.53 crore were reported on CyberSafe. At present, there are 5,118 LEA users registered with the portal. CyberSafe has a negative database of 147K (thousand) unique phone numbers and 55,447 bank account numbers. There are 19 entities integrated with CyberSafe. 
 
 
During the past 37 months since CyberSafe was created, West Bengal-based LEAs have been at the top in reporting frauds worth Rs42.19 crore, followed by Uttar Pradesh reporting frauds of Rs41.54 crore. LEAs from Tamil Nadu, Maharashtra and Telangana reported frauds worth Rs33.67 crore, Rs29.26 crore and Rs29.08 crore, respectively, to CyberSafe.
 
 
In terms of victims of cyber fraud, State Bank of India (SBI) tops the list with 18,991 victims. It is followed by HDFC Bank at 6,642, Axis Bank at 4,339, ICICI Bank at 4,212 and Bank of Baroda at 3,411 victims. 
 
 
The maximum number of victims are from the Hyderabad district, followed by Kolkata and Mumbai. 
 
 
CyberSafe, an initiative of the ministry of home affairs (MHA), is a pilot application developed jointly by FICN (fake Indian currency notes) coordination group (FCORD) and private fin-tech companies.
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