After conducting a hearing, the west Tripura district consumer disputes redressal forum last week ordered Cadbury India to pay a compensation of Rs30, 000 to the complainant within a month
A consumer court in Tripura has ordered chocolate and confectionary major Cadbury India to pay a compensation of Rs30, 000 to a complainant who found an iron pin inside a chocolate bar made by the company, an official said on Wednesday.
“A man purchased a Cadbury chocolate on 16 December 2011, for his three-year-old daughter and found an iron pin inside the bar when the girl tried to eat it. Subsequently, he filed a complaint before a consumer forum,” a food department official told reporters in Agartala.
“After conducting a hearing, the west Tripura district consumer disputes redressal forum last week ordered Cadbury India to pay a compensation of Rs30, 000 to the complainant within a month.”
The forum, which in its judgment said the chocolate was hazardous, also asked the chocolate company to pay Rs1, 000 to the complainant towards the cost of litigation.
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