Banking Ombudsman: Slipping Badly

The Banking Ombudsman might be spending more time in rejecting rather than looking into complaints – it rejected 71% of complaints last year We need a proactive Banking Ombudsman

Four years ago, when the excesses of the financial sector led to a global financial crisis, India had its own, albeit smaller, share of reckless sub-prime lending—hard-sell of credit cards and personal loans and the...

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