Air India Fined Rs10 Lakh for Denying Boarding Despite Valid Tickets
Civil aviation watchdog directorate general of civil aviation (DGCA) has imposed a fine of Rs10 lakh on Air India for denying boarding to passengers holding valid tickets.
 
After going through the airline's submissions, as part of enforcement action, the DGCA has levied the penalty, and has advised the airline to immediately put systems in order to resolve the issue.
 
The action by the regulator comes after multiple reports of flyers being denied boarding by airlines, despite being in possession of valid tickets and reporting at the airport on time.
 
The DGCA conducted ground checks at a few airports before slapping fine on the airline.
 
"In the case of Air India—where the regulation is not being followed—a show cause notice was issued to the airline and also a personal hearing was afforded. It appears that the airline does not have a policy in this regard and is not paying any compensation to hapless passengers, whose numbers can be anybody's guess," the regulator said in a statement.
 
Disclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.
Comments
BABULU
2 weeks ago
Could anybody inform me about the procedure of complaining to DGCA
After 3,000 Consumer Complaints, Union Govt Asks Swiggy, Zomato To Furnish Resolution Framework
IANS 14 June 2022
After getting more than 3,500 grievances against Swiggy and Zomato on its consumer helpline, the department of consumer affairs on Monday directed the two major e-commerce food business operators (FBOs) to furnish, within 15 days,...
Google Maps rolls out estimated toll charges for your journey in India
IANS 14 June 2022
Google has rolled out a new feature in Maps for users in India, the US, Japan and Indonesia that will give estimate of toll charges on a given route.
 
According to the company, the feature is available for "nearly 2000"...
Fraud Alert: e-FIR & Fake Aadhaar Used for Swapping SIM; Crypto-currency Romance Scams
Yogesh Sapkale, 10 June 2022
Even though the Unique Identification Authority of India (UIDAI) accepted and then withdrew its release, warning people not to share a copy with anyone, the risk and dangers associated with Aadhaar are quite huge. This week, we will...
How Electricity Safety Is Tragically Falling Through Governance Gaps
Moneylife Digital Team 10 June 2022
Over the years, there has been a big increase in the number of accidents related to electricity in absolute and per capita terms. Consumers from rural areas are major victims of these accidents, primarily caused due to contact with...
Free Helpline
Legal Credit
Feedback