Issue of 28th Apr-4th May 2025
LEAD ARTICLE
AI in Customer Service: Frustration with Glitchy Automation and Data Capture
The customer is king—a much quoted business mantra coined by Harry Gordon Selfridge a century ago—is more of a hollow slogan today. Instead, customers of giant organisations are forced deal with ‘systems’ that work at avoiding a human interface. In the age of digital automation, where artificial intelligence (AI) has the power to process... Read More
BUSINESS
India and France have signed a Rs63,000-crore deal for 26 Rafale M fighter jets, boosting the Indian Navy’s carrier capabilities. The agreement includes technology transfer for indigenous weapon integration and establishment of production and maintenance hubs in India.   India’s net goods and...
Moneylife Digital Team
MARKET
Indian equity indices finished on a positive note on 2nd May, with the NIFTY closing above 24,300, in a volatile session. The Sensex gained 259.75 points (0.32%) to 80,501.99, while the NIFTY added 12.50 points (0.05%) to 24,346.70. Market sentiment was bolstered by easing global trade...
Moneylife Digital Team
STOCKS
PCBL Chemical Ltd manufactures carbon black (CB) in five plants—one each in Durgapur (West Bengal), Mundra and Palej (Gujarat), Kochi (Kerala) and Chennai (Tamil Nadu), with aggregate capacity of 790,000TPA (tonnes per annum) as of Q2FY24-25. The company also operates 122MW (megawatt)...
Moneylife Digital Team
Shilchar Technologies (STL) specialises in manufacturing electronics and telecom and power & distribution transformers. Recently, the company has expanded its operations to include the manufacturing of ferrite transformers. STL offers distribution transformers, ranging from 5kVA...
Moneylife Digital Team
Neuland Laboratories Limited is an API (active pharmaceutical ingredient) manufacturing and development company with 40 years of track record. Established in 1984, originally as a private limited company founded by Dr DR Rao and G VK Rama Rao, it later became a public limited company named...
Moneylife Digital Team
IPO REVIEW
Ather Energy Ltd (Ather) is a pioneer in the Indian electric two-wheeler (E2W) market. It is a pure play EV company that sells E2Ws and the associated product ecosystem, comprising its software, charging infrastructure and smart accessories, all of which are conceptualised and designed by it in...
Moneylife Digital Team
CONSUMER ISSUES
Manisha, a friend, wanted to buy an extravagant outfit for a family wedding. She found some very good outfits on a reputable e-shop. However, most were a little out of her budget. So she decided to go bargain hunting and, using the photo of the dress, she searched other online shops to check if...
HEALTH
A new international study has found that a simple blood test measuring two specific lipoprotein markers could offer a significantly more accurate assessment of an individual’s risk of heart disease than the standard cholesterol test. The research, led by scientists from Chalmers University of...
Akshay Naik
STOCKGRADER
MONEY FACTS
Free Helpline
Legal Credit
Feedback